Case:
A
technical preview, beta, or early version of Verisurf and Mastercam is installed and
needs to be removed.
Similar Case:
Release
installation challenges following a technical preview or beta version.
Description:
Follow
the steps below to remove Verisurf and Mastercam. The 20xx represents
the installed version, for example, 2024.
- Uninstall Verisurf 20xx from the Control
Panel > Programs and Features
- Uninstall Mastercam 20xx from the
Control Panel > Programs and Features
- Delete the My Mastercam 20xx folder
under C:\Users\user name\Documents
- Delete the Shared Mastercam 20xx folder
under C:\Users\Public\Documents
- Delete the Mastercam 20xx folder under
C:\Program Files
- Open the Verisurf Software, Inc folder from the following path C:\Users\user name\AppData\Roaming and delete the folder Verisurf 20xx. If it is already gone, that is OK. Skip this step if uninstalling Verisurf 2026 Update 3 (Build 26.3.72) or later.
- From Regedit, delete solely HKEY_LOCAL_MACHINE\SOFTWARE\CNC
Software\Mastercam 20xx. If it is already gone, that is OK.
- From Regedit, delete solely
HKEY_LOCAL_MACHINE\SOFTWARE\Verisurf Software, Inc.\Verisurf 20xx.
If it is already gone, that is OK.
- From Regedit, delete solely HKEY_CURRENT_USER\Software\CNC
Software\Mastercam 20xx. If it is already gone, that is OK.
- From Regedit, delete
solely HKEY_CURRENT_USER\Software\Verisurf Software, Inc.\Verisurf 20xx. If
it is already gone, that is OK.
Once
the steps above are complete, restart your PC and download and install Verisurf
20xx.
If there are any further questions, please call Verisurf
Support at 1-888-713-7201