Mastercam Very Slow When Using Temp or Software Licenses

Mastercam Very Slow When Using Temp or Software Licenses


Mastercam acts as though the program is frozen and commands take a long time to process when using a full software license. (Note: We have received a report of the same issue with a temporary license.)


The software license is being pinged repeatedly causing the software to slow down and act as if it has locked up.

In the CodeMeter Control Center, the event log will have similar events to these:

DATE TIME: Access from local(IPV6)(COMPUTER NAME) to FC:PC=6000109:100 with NoUserLimit (Handle #)

DATE TIME: Access from local(IPV6)(COMPUTER NAME) (SID 0x00) to FC:PC=6000109:1700 with StationShare Mode (Handle #) (Sharing with handle #)

In the Mastercam Event Viewer, these events will be seen over and over again:

License for product code 100 is invalid. Successful reconnection.

License for product code 1700 is invalid. Successful reconnection.


This issue has been addressed in the 6.9 release of CodeMeter. Download and install this version of CodeMeter on the computer having this issue from here:

If additional assistance is still required after performing these steps, please call Verisurf Support at 1-888-713-7201

    • Related Articles

    • The Difference Between a Hardware and a Software Verisurf License

      Table of contents Case: Verisurf hardware and software license confusion. Cause: With the advent of the software license, some confusion may exist with regards to using a hardware (hasp) license and a sofware (haspless) license.   Solution: Verisurf ...
    • Temp Comp / Temperature Settings Crash

      Case: When attempting to access temperature settings or inputting a material temp which results in a crash. Cause: The TemperatureCompensation.xml file is corrupt. Solution: 1.) Navigate to C:\Users\Public\Documents\VDI\Settings 2.) Delete ...
    • Technical Tip - Saving your Verisurf Settings

      TECH TIP – SAVING YOUR VERISURF SETTINGS In Verisurf Restore Factory Settings quickly resets all the Preferences to their default settings. However, many operators modify Preferences to optimize the use of Verisurf during their day-to-day ...
    • Technical Tip - Activating a License Online

      TECH TIP – ACTIVATING A LICENSE ONLINE Follow the process below to activate a license on an internet-connected Computer with Verisurf and the Activation Wizard installed. ACTIVATING A LICENSE (INTERNET ACCESS) On the computer with the Activation ...
    • Hosting a Networkable Software License

      Case: How to install and host a networkable software license Similar Case: Troubleshooting a networkable software license. Solution Server Instructions: 1. Install the following on the server Codemeter 7.40a Installation MastercamLicensingSetup062722 ...