Mastercam Very Slow When Using Temp or Software Licenses
Mastercam acts as though the program is frozen and commands take a long time to process when using a full software license. (Note: We have received a report of the same issue with a temporary license.)
The software license is being pinged repeatedly causing the software to slow down and act as if it has locked up.
In the CodeMeter Control Center, the event log will have similar events to these:
DATE TIME: Access from local(IPV6)(COMPUTER NAME) to FC:PC=6000109:100 with NoUserLimit (Handle #)
DATE TIME: Access from local(IPV6)(COMPUTER NAME) (SID 0x00) to FC:PC=6000109:1700 with StationShare Mode (Handle #) (Sharing with handle #)
In the Mastercam Event Viewer, these events will be seen over and over again:
License for product code 100 is invalid. Successful reconnection.
License for product code 1700 is invalid. Successful reconnection.
This issue has been addressed in the 6.9 release of CodeMeter. Download and install this version of CodeMeter on the computer having this issue from here:
If additional assistance is still required after performing these steps, please call Verisurf Support at 1-888-713-7201
Related Articles
The Difference Between a Hardware and a Software Verisurf License
Table of contents Case: Verisurf hardware and software license confusion. Cause: With the advent of the software license, some confusion may exist with regards to using a hardware (hasp) license and a sofware (haspless) license. Solution: Verisurf ...
Temp Comp / Temperature Settings Crash
Case: When attempting to access temperature settings or inputting a material temp which results in a crash. Cause: The TemperatureCompensation.xml file is corrupt. Solution: 1.) Navigate to C:\Users\Public\Documents\VDI\Settings 2.) Delete ...
Cannot Activate Software License
Case: A software license broke for a single seat or a network license, and running the wizard to activate it again fails to complete successfully. Cause: One of the hardware or software binding pieces for the license changed, causing the license to ...
Hosting a Networkable Software License
Case: How to install and host a networkable software license Similar Case: Troubleshooting a networkable software license. Solution Server Instructions: 1. Install the following on the server Codemeter 7.40a Installation MastercamLicensingSetup062722 ...
Creating a CMDust log to troubleshoot a broken Software License
Case: A software license broke for a single seat or a network license, and running the wizard to activate it again fails to complete successfully. Cause: One of the hardware or software binding pieces for the license changed, causing the license to ...