Working with Verisurf remotely Q&A

Working with Verisurf remotely Q&A

Dear Verisurf customer,

Here are some common working remote questions and answers you'll want to familiarize yourself with if you are trying to work with Verisurf from a remote location.

Working with Verisurf remotely

Commonly asked questions and answers

Q: Can I use Windows Remote Desktop (RDP) from my remote PC to my work PC using a HASP?

A: No. You must use a different service such as Splashtop, Team-viewer, Logmein, or GoTo Meeting. Windows RDP prevents launching Verisurf with "No Hasp Found." If Verisurf is already open, you can run and use it.

 

Q: Can I use Windows RDP from my remote PC to my work PC using a NetHASP?

A: Yes

 

Q: Can I use Verisurf on my remote PC while using a VPN to my company's NetHASP Server?

A: Yes.

 

Q: Can I run Verisurf from my Work PC's Installation directly on my laptop?

A: No.

 

Q: Can I run Verisurf on my remote PC while connected to my VPN, which uses a local Software License?

A: Unless you're using Splashtop, Team-viewer, Logmein, or GoTo Meeting - you must first return the Software License and check it back in on your remote PC.

 

Need Help?

Please don't hesitate to contact us if you encounter any problems installing, licensing, configuring, or using any portion of the Verisurf solution.

•         Support Email: support@verisurf.com

•         Toll-free technical telephone support: (888)713-7201

 

    • Related Articles

    • The Difference Between a Hardware and a Software Verisurf License

      Table of contents Case: Verisurf hardware and software license confusion. Cause: With the advent of the software license, some confusion may exist with regards to using a hardware (hasp) license and a sofware (haspless) license.   Solution: Verisurf ...

    • Installing Verisurf Learning Edition (VLE) 2025

      Use the following instructions for downloading and installing the free Verisurf Learning Edition (VLE). 1. Download VLE to a location on your computer. 2. When the download completes, go to the computer location of the download and double left mouse ...

    • 4K and High Resolution Displays | Verisurf Graphics, Buttons, and Icons Too Small and Truncated Text including VDI

      Case: On systems that are using high-resolution monitors (4K displays, 21:9 ultra-wide monitors), buttons, text, and images can appear to be truncated or shifted out of place from where they should be. Cause: The issue is not the resolution (number ...

    • System Requirements for Verisurf

      Case: What are the system requirements for Verisurf? Solution: For current system requirements, please visit our website, www.verisurf.com Verisurf Software System Requirements*Need Help Deciding? Verisurf Minimum Probing System Requirements Verisurf ...

    • Verisurf GPU Recommendation Guide

      Case: What graphics card should I get? Cause: Verisurf recommended graphics cards. Solution:  Would you recommend this Nvidia GTX card? It’s advised to steer away from GTX or Radeon Graphics cards, which are optimized for Gaming. ·         Mastercam ...