Working with Verisurf remotely Q&A

Working with Verisurf remotely Q&A

Dear Verisurf customer,

Here are some common working remote questions and answers you'll want to familiarize yourself with if you are trying to work with Verisurf from a remote location.

Working with Verisurf remotely

Commonly asked questions and answers

Q: Can I use Windows Remote Desktop (RDP) from my remote PC to my work PC using a HASP?

A: No. You must use a different service such as Splashtop, Team-viewer, Logmein, or GoTo Meeting. Windows RDP prevents launching Verisurf with "No Hasp Found." If Verisurf is already open, you can run and use it.

 

Q: Can I use Windows RDP from my remote PC to my work PC using a NetHASP?

A: Yes

 

Q: Can I use Verisurf on my remote PC while using a VPN to my company's NetHASP Server?

A: Yes.

 

Q: Can I run Verisurf from my Work PC's Installation directly on my laptop?

A: No.

 

Q: Can I run Verisurf on my remote PC while connected to my VPN, which uses a local Software License?

A: Unless you're using Splashtop, Team-viewer, Logmein, or GoTo Meeting - you must first return the Software License and check it back in on your remote PC.

 

Need Help?

Please don't hesitate to contact us if you encounter any problems installing, licensing, configuring, or using any portion of the Verisurf solution.

•         Support Email: support@verisurf.com

•         Toll-free technical telephone support: (888)713-7201

 

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